For managers
Identify the real motives of your employees and learn techniques to help you keep him or her retained
Find out what to do if an employee wants to leave the company
Understand when an offer from another company is a reason for discussion and when it is a genuine willingness to leave the company
Learn to identify the hidden reasons why an employee wants to leave
It may turn out that it’s not about the money, but about the enjoyment of the work. Let’s find out what points to that
Find out how you can prevent an employee from leaving the company
Learn about questions to help you identify problems early when an employee leaves
Understand what to do even if it is not possible to retain an employee
For example, how to increase the likelihood of a candidate’s return and prevent negative word-of-mouth
years in recruiting
students attended the course
average CSI
The course consists of 2 training sessions and lasts 2 weeks. Classes meet once a week for 3 hours.
In cases, we analyse the reasons why employees leave their jobs
1
An offer from another company as a reason for discussion
Identifying the real reasons why an employee leaves
Determination of the current level of motivation and the risk of burnout of the employees
Analysis of successful and unsuccessful cases in the retention of employees
2
Counteroffer, make a decision to keep
Informed retention decision tools
Risks related to retention
Key differences between staying and leaving interviews and exit interviews
Who is this course for?
For managers who have direct subordinates.
What is the required level of knowledges for this course?
The course is suitable for managers who have just been given subordinates, as well as for experienced managers who are faced with unplanned redundancies.
What are the benefits of the course?
You will analyse cases that lead to unexpected dismissals, understand how they could have been avoided and what you should do to avoid them in the future.
Is this course theoretical or practical?
Each training is focused on forming a specific skill. All the theoretical blocks are presented as cases with notes on how to deal with employees in situations that could lead to dismissal.
The course is online — is it effective?
This course is effective in an online format because many executives today are in charge of remote and distributed teams. For those who only manage teams offline, the course provides an opportunity to learn how to pick up on nuances in people’s speech and behaviour that are missed when interacting visually (physically).
Is it possible to purchase the course at a discount?
Yes, in two cases: if you are sending several employees to training at the same time or if you have already booked other courses
For everybody
Hear more than what a person is saying. Learn how to analyze a person’s speech and behavior, giving you a more advantageous position in a conversation
For managers
Learn how to determine the real motivation of each candidate by asking proper questions that highlight personal skills, traits and other specifics